FAQs

Weblo Ltd is a digital agency offering a wide range of services, including:

• Consulting and digital strategy

• Website design and development

• UI/UX design

• Digital marketing (SEO, social media, content marketing, PPC)

• IT support and maintenance

• Branding and creative design

We specialize in creating modern digital solutions for businesses of all sizes.

We are headquartered in Kasur, Pakistan, and operate from five different locations:

• Pakistan

• UAE

• KSA

• Canada

• New Zealand

Our official address is:
POST OFFICE, PATO KALAN, KASUR,

You can reach us through the following channels:

• Email: info@webloltd.com

• Phone: +92 333 483234

• Address: Zubair Heights, Shehbaz Khan Rd Kasur, Pakistan

• Website: https://webloltd.com

We aim to respond to all inquiries within 2 business days.

Our business hours are Monday to Friday, 9:00 AM to 6:00 PM PKT. However, we offer 24/7 emergency support for maintenance and assistance as part of our commitment to client satisfaction.

Our typical project process includes:

1. Initial Consultation: We discuss your needs, goals, and budget

2. Proposal & Agreement: We provide a detailed proposal and scope of work

3. Strategy & Planning: We develop a roadmap for your project

4. Design & Development: Our team creates your solution

5. Review & Revisions: You provide feedback and we refine the deliverables

6. Launch & Handover: We deliver the final product

7. Ongoing Support: We provide maintenance and assistance as needed

Project timelines vary based on complexity and scope. A simple website might take 2-4 weeks, while a complex e-commerce or custom development project could take 2-6 months or more. Specific timelines are outlined in your project agreement.

Yes, we offer revision rounds as specified in your project agreement. Our goal is to ensure you are completely satisfied with the final deliverables. Additional revisions beyond the package limit are billable at our standard hourly rate.

We accept payments through multiple channels:

• Bank transfer

• Credit/Debit cards

• PayPal

• Other methods as agreed in writing

Pricing is customized based on the scope and requirements of each project. We provide detailed quotes and proposals before any work begins. Common pricing structures include:

• Fixed project fees

• Hourly rates for consulting or add-on work

• Monthly retainers for ongoing services

Yes, a deposit is typically required to initiate work on any project. This covers initial planning, strategy, and resource allocation. Deposits are non-refundable once work has commenced, as outlined in our Refund Policy.

Refunds are only considered for unused portions of work that have not yet been started. Deposits and fees for completed work are non-refundable. For full details, please refer to our Refund Policy.

Since we provide digital services rather than physical products, services cannot be returned. However, we are committed to resolving any concerns through revisions, support, and issue resolution. See our Return Policy for more information.

We take data security seriously and implement reasonable technical and organizational measures to protect your information, including:

• Secure server infrastructure

• Data encryption (SSL/TLS)

• Access controls and authentication

• Regular security assessments

For more details, please refer to our Privacy Policy.

Upon full and final payment, you receive a non-exclusive, perpetual license to use the deliverables. Ownership of custom deliverables (e.g., code, designs) may be transferred to you as specified in your Agreement. Pre-existing materials, tools, and frameworks owned by Weblo remain our sole property.

No, Weblo Ltd does not sell or ship any physical products. We provide digital services only. There are no physical items to return, exchange, or ship back.