Shipping Policy

Weblo Ltd (“Company”, “Weblo”, “We”, “Us”, “Our”) provides digital services and solutions. This Shipping Policy explains our policy regarding shipping and delivery.

1. No Physical Products

Weblo Ltd is a digital agency offering services such as consulting, website design and development, digital marketing, SEO, and IT solutions. We do not sell, ship, or distribute any physical products. As such, we do not offer any physical shipping or delivery services.

2. Delivery of Digital Services

Since our services are digital in nature, all project deliverables are transferred electronically. Deliveries may include:

Deliverable Type	Delivery Method
Website design files	Email / Cloud link (Google Drive, Dropbox, etc.)
Website development (code files)	Email / Cloud link / Direct deployment
Strategy documents and reports	Email / Cloud link
Consultation sessions	Zoom / Google Meet / Phone call
Digital marketing assets	Email / Cloud link
SEO reports	Email / Dashboard access

3. Timeline and Turnaround

3.1 Project Timelines: Specific timelines for deliverables are outlined in your project agreement or service contract. We strive to meet all agreed-upon deadlines.

3.2 Delivery Hours: Deliveries are typically made during our business hours (Monday to Friday, 9:00 AM to 6:00 PM PKT). Deliveries outside these hours may occur but are not guaranteed.

3.3 Client Delays: We are not responsible for delays caused by client inaction, including:

Failure to provide required content, images, or information
Delays in providing feedback or approvals
Unavailability for scheduled meetings or calls
Failure to provide necessary access credentials (e.g., hosting, domain, CMS)

4. Digital File Delivery Process

4.1 Email Delivery: Files under 25MB will typically be sent via email to the address you provided.

4.2 Cloud Delivery: Files larger than 25MB or multiple files will be shared via a secure cloud link (Google Drive, Dropbox, WeTransfer, etc.). You will receive a download link via email.

4.3 Direct Deployment: For website development projects, we may deploy the final site directly to your hosting environment upon your approval.

4.4 Access and Login Credentials: For ongoing services (e.g., SEO, marketing, maintenance), we may provide you with dashboard access or regular reports via email.

5. Third-Party Products and Services

If your project involves the purchase of third-party products or services on your behalf—such as:

Domain name registrations
Web hosting plans
SSL certificates
Premium themes or plugins
Stock photos or assets
Software licenses
Advertising credits (Google Ads, Meta Ads, etc.)

These items are not shipped physically. They are delivered electronically by the respective third-party vendors. Delivery timelines for such items are governed by the policies of those vendors.

6. Client Responsibilities

To ensure smooth delivery of our digital services, you agree to:

Provide accurate and complete contact information (email, phone)
Respond to our communications within a reasonable timeframe
Provide necessary content, feedback, and approvals as requested
Ensure your email system accepts messages from our domain
Maintain a stable internet connection for virtual meetings
Provide accurate technical information (hosting, domain, etc.)

7. Delivery Confirmation

7.1 Acknowledgment: Upon delivery of any deliverable, we will request a written acknowledgment or approval from you. This may be via email reply, digital signature, or other means.

7.2 No Response: If we do not receive a response to a delivery notification within 5 business days, the deliverable will be considered accepted as delivered.

8. Lost or Undelivered Digital Files

8.1 If you do not receive a deliverable: Please contact us immediately. We will verify delivery and resend the files if necessary.

8.2 Email issues: We are not responsible for undelivered emails caused by:

Incorrect email address provided by you
Your email server blocking or filtering our messages
Your spam/junk folder settings

8.3 Cloud links: Download links sent via cloud services expire after a certain period. Please download files promptly. If a link expires, contact us for a new link.

9. No Physical Shipping Charges

Since we do not ship physical products, no shipping charges are applied to any of our services. All prices quoted are for digital services and deliverables only.

10. International Delivery

We serve clients globally across multiple countries, including:

Pakistan
UAE
KSA
Canada
New Zealand
And other countries worldwide

As all services are delivered electronically, there are no international shipping restrictions, duties, customs, or delays applicable to our digital deliverables.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the revised policy.